Total Solutions Blog

What Happens After the Handshake? A Simple Guide for Small Teams

Written by Total Solutions | June 11, 2025

Hiring someone new is a big step—but what happens after they accept the offer is just as important. For small business owners, employee onboarding often falls into the “we’ll figure it out as we go” category. But skipping structured onboarding can lead to confusion, poor performance, and early turnover.

The good news? You don’t need a full HR department to create a welcoming, productive start for new employees. You just need a plan. Here’s how to onboard with clarity, confidence, and zero chaos.

 

Step 1: Prep Before Day One

A great first day starts before the employee walks in. Make sure the basics are covered:

  • Workspace is ready (computer, login credentials, nameplate, etc.)

  • Paperwork is prepped and ready to go

  • Welcome email or printed schedule sets expectations for Day 1

Bonus points for a small welcome gift, intro video, or team shoutout on social media—it makes a difference!

 

Step 2: Create a Day 1 Checklist

The first day should feel structured, not overwhelming. Include:

  • A welcome meeting with their manager

  • Office tour or virtual walkthrough

  • Meet-and-greets with team members

  • Review of mission, values, and culture

  • Completion of payroll/tax forms and HR policies

Avoid throwing them into full productivity mode. Day 1 should build connection, not just compliance.

 

Step 3: Map Out Week 1 Goals

The first week is all about orientation and early wins. Give new employees small, achievable tasks that help them learn the systems and feel like they’re contributing right away. Provide:

  • Access to tools and training

  • A “quick start” guide to processes or tech

  • Clear check-ins with their direct manager

Don’t forget to ask for feedback at the end of the week—what’s working and what’s still unclear?

 

Step 4: Use a 30-60-90 Day Review Framework

This structure helps new employees build momentum—and helps managers spot and fix issues before they become major problems.

30 Days

  • Check on integration: Do they feel supported and clear on their responsibilities?

  • Offer feedback and ask for it in return.

  • Review early tasks and how they're adapting to systems and culture.

60 Days

  • Look at productivity and workflow. Are they independently handling tasks?

  • Clarify long-term expectations.

  • Provide coaching where needed.

90 Days

  • Review performance and culture fit

  • Discuss growth goals and next steps

  • If all’s well—celebrate the official completion of onboarding!

 

Step 5: Keep the Connection Going

Even after 90 days, onboarding doesn’t stop—it simply shifts into ongoing development. Make sure employees know who they can go to for support, how they’ll continue to grow in their role, and how their work connects to the company’s mission.

A great onboarding experience makes new employees feel confident, capable, and connected from Day 1. And when your people start strong, your whole business benefits. Even a small investment of time and intention up front can pay off in long-term performance, loyalty, and culture.